Terms and Conditions

Welcome to our online store! Ugg Is Boots and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
  • REFUNDS & RETURNS

    All product returns are subject to Ugg Is Boots Returns Policy, which forms part of these terms and conditions.
  • PAYMENT

    • You are required to pay on every order the specified price for the goods you order as well as all the delivery and handling fees as itemised a at checkout time.
    • Your payment is processed securely using 128-bit encryption by PayPal, and your credit card details will not be stored by Ugg Is Boots.
    • Payment must be received in full and before the goods are dispatched.
  • YOUR MEMBERSHIP ACCOUNT

    If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Ugg Is Boots and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
  • PRODUCTS

    UGG Is Boots endeavours to provide accurate and up to date product descriptions and images, however owing to supplier variations products may vary slightly from those shown. Additionally, small imperfections may appear in the sheepskin hide of the shoes provided. These are natural and make your product unique, and not flaws in the manufacturing process.
  • TAXES

    All prices are excluding GST. International orders will be subject to local import taxes/duties in your country. Import taxes, if applicable to your country, are your responsibility to be settled with your local customs authority, and are not paid for by Ugg Is Boots.
  • PRIVACY AND SECURITY

    UGG Is Boots respects, considers important and protects the privacy interests and information of Web users. We make this commitment to all visitors to any Ugg Is Boots web site. We are committed to protecting any information you provide while visiting our sites.
    Of course, no data transmission over the Internet can be guaranteed 100% secure, and Ugg Is Boots can not guarantee that your information is 100% secure. Any transmission of data on or through the use of Ugg Is Boots's site is at your own risk.
  • CHANGES TO TERMS

    Each order is governed by the terms and conditions current when the order is placed. Ugg Is Boots may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.
  • DELIVERY AND ORDER

    • All orders placed through this web site are subject to confirmation and acceptance by Ugg Is Boots.
    • Ugg Is Boots may vary prices on reasonable prior notice to you.
    • Terms and condition or its agent, will deliver goods you order to the address you specify in your order, subject to their availability. Where the goods are not available you will be notified of this by Ugg Is Boots as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Ugg Is Boots to be authorised to receive the goods.
    • If your goods include products in respect of which the law prescribes a minimum age for purchase, you must be over the age of 18 years (or such other minimum age as is prescribed by the law), and you must ensure that a person over that age is available to accept delivery of the goods. Ugg Is Boots may refuse to deliver goods, if the person receiving goods is unable or unwilling to provide evidence of proof of age.
    • If there is no-one at the delivery address, or no-one of the appropriate age to receive and pay for the order, Ugg Is Boots may charge you additional delivery fees.
    • Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.
    • As a general rule we do not ship goods to the PO Boxes. If you have special delivery requirements, please contact us for further information.
    • Ugg Is Boots uses reputable and reliable delivery services to make sure that you get your order as quickly as possible. However, Ugg Is Boots is not responsible for delayed deliveries or deliveries to the wrong address. Should any delivery problems be encountered, we will do our best to resolve the problem and get your order to you as quickly as possible.
  • NOTICE

    Please note that Ugg Is Boots are not affiliated with the American company Deckers Outdoor Corporation and their UGG Australia brand.
  • LIABILITY DISCLAIMER

    Any liability of Ugg Is Boots in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Ugg Is Boots be limited to:
    1. in relation to goods, the replacement of the goods or the supply of equivalent goods;
    2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
    The content on this site does not constitute professional advice, nor a comprehensive or complete statement of the issues discussed or the laws relating thereto. Ugg Is Boots does not warrant that the documentation or information will be error free or will meet any particular criteria of performance or quality. In particular (but without limitation) information may be rendered inaccurate by changes in applicable laws and other regulations.
    No action should be taken on reliance upon information on this site. Advice from a suitably qualified professional should always be sought in relation to any particular matter or circumstances.
    There is no guarantee given as to the accuracy or currency of any individual item on the Ugg Is Boots server. Whereas all possible measures are taken to ensure accuracy and currency, Ugg Is Boots does not accept responsibility for any loss or damage occasioned by use of the Ugg Is Boots website or information published therein. All access and use is at the risk of the user.
    Some of the information on this site may be provided by other parties. The information contributed or submitted by such parties is made available without responsibility on the part of Ugg Is Boots. Such contributions or submissions as well as any other information, comments or opinions provided by visitors to this site do not necessarily represent the views of Ugg Is Boots. Ugg Is Boots neither assumes nor accepts any responsibility or liability (including for negligence or defamation) in relation thereto and expressly disclaims all implied warranties including without limitation warranties of merchantability, title, fitness for a particular purpose, non infringement, computability, security and accuracy.
  • INDEMNIFICATION

    The customer agrees to indemnify, defend and hold harmless Ugg Is Boots, its subsidiaries, affiliates, officers, and employees, from any and all claims, demands, liabilities, costs or damages including attorneys fees, asserted by themselves or any 3rd party arising out of a customer's use of or conduct on the web site.
    Furthermore the customer agrees to indemnify and hold harmless Ugg Is Boots, from liabilities arising from any information supplied by Ugg Is Boots or the customer infringing or allegedly infringing on the private rights of a 3rd party.
  • APPLICABLE LAW

    All purchases, and these terms and conditions, are subject to the laws of Australia.
  • CONTRACT

    This Ugg Is Boots agreement contains the complete terms and conditions between yourself and Ugg Is Boots regarding the use of Ugg Is Boots websites. As used in this agreement "we" "our" "us" means Ugg Is Boots, "you", "your" means you, the visitor to the site. This is a legal agreement between yourself and Ugg Is Boots. By using any Ugg Is Boots information system, you are indicating you have read this agreement and you understand, accept and agree to be bound by it.
    1. You may visit this web site on condition you accept all of the terms, conditions, and notices contained herein without alteration.
    2. You may not modify, copy, distribute, transmit, display, perform, produce, publish license, create derivative works from, transfer or sell any information obtained anywhere on this web site without express written permission from Ugg Is Boots.
    3. By using this site you warrant explicitly that you will not use this web site for any purpose that is unlawful or prohibited in International Law or is in contradiction to the terms and conditions contained in this agreement.
    Should you not agree to be legally bound by the terms of this agreement, you should not make use of the services offered on this site, or attempt to do so.
  • STOCK AVAILABILITY

    We wish to mention to our online customers that our stock levels are dynamic and change frequently, therefore some lines may only be available for a limited time for online purchase. In the event that you have purchased a shoe which for some reason is not available in our warehouse, we will aim to track the shoe down for you and notify you of any delays within two business days.
  • CONDITIONS OF DELIVERY

    We are using reputable couriers to ensure on-time and reliable delivery. A signature is required on all deliveries and therefore someone must be present to accept the package. If not, charges may apply on second or third attempts and will be paid by the customer. For this reason we recommend, if possible, to deliver to an address that will be manned during business hours.
  • DELIVERY TIMING

    Standard Shipping

    EMS Delivery times are between 5-10 days to all major destinations.

    DHL Shipping

    DHL Delivery times are between 3-5 days to all major destinations.
    The exact shipping time is based on the shipping company (EMS, DHL) standard.
  • SITE POLICIES, MODIFICATION, AND SEVERABILITY

    Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Ugg Is Boots. We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
  • QUESTIONS

    Questions regarding our Terms & Conditions, Security & Privacy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link. Or you can email us at: services@uggisboots.com.au